Self-exclusion: scope before the button

Identify who is covered

An operator-level exclusion may apply to one company or a defined group. A national scheme may cover licensed operators and specified forms of gambling. Sweden’s Spelpaus, for example, covers registered gambling with Swedish licensees. Do not assume a national register covers unlicensed websites or every product in another country. Read the official scope rather than a promotional summary.

Check timing and confirmation

Read when the restriction takes effect, its duration and whether it can be ended early. Preserve confirmation securely. If gambling access remains possible after a restriction should apply, stop and report the problem through the appropriate channel. Do not place a test wager to prove access. A screenshot of availability or account status may be enough to document the concern without gambling.

Combine restrictions with support

Blocking access can create space, but the financial and emotional effects of gambling may continue. Gambling Therapy and national support services can help identify next steps. A trusted person may assist with practical barriers and locating treatment options. Support is relevant even when someone has not lost a large amount or does not identify with the word addiction.

A detail worth checking

Account closure alone can sometimes leave uncertainty about reopening or access through related brands. State clearly when the request is for self-exclusion because gambling is causing concern, and use the official process where available. Do not rely solely on deleting an app; the underlying account may remain. National schemes also have their own identity processes, so follow the genuine authority page. An exclusion confirmation should be kept for reference, but it should not become a reason to test other websites. Support can help when the urge to look for alternatives remains.

Common questions

Sources & further reading